Introduction to AI for Business

Amplifying Human Ingenuity with Intelligent Technology


  • No tools are required, just basic knowledge and experience on business administration


Peter Maynard, Director Program Management at Microsoft, explores what AI really is, why and how it will transform every business in every industry. Peter also uncovers how Microsoft technology is at the forefront of this transformation and show some scenarios, both present and future with respect to how this is helping business embrace digital transformation.

The purpose of the course is to highlight how underlying Digital Transformation in a number of enterprises is simply an algorithm. This algorithm will determine the success of how that company will leverage its data in the future and if it will ultimately survive. Moving on from that as background, there will be then explored the types of steps that a company can take to win in the algorithm wars and things that they should be conscious of. In the course, there will be presented a range of examples of companies that are winning in Digital Transformation through AI.

Who this course is for:

  • Professionals who want to explore what AI really is, why and how it will transform every business in every industry.

Course content

1 section • 12 lectures • 47m total length

Python with AI

Python Level 0


  • This course is for absolute beginners! No programming experience is required. If you can surf online, you are good to go.


Python programming is fun and useful, but starting from zero can be intimidating.

This course is designed to remove the intimidation factor of Python programming. It is for elementary or secondary students who are curious about Python programming, or who are scared of programming. The course provides bite-size videos. Each video covers one topic in about 10 minutes. The coding demos will show every steps. You can easily follow along and start to write Python programs.

There is no jargons, just plain explanations!

If you’re an adult and want to have a taste of Python programming, this is for you as well. Who would mind a quick and easy start?

The students will

  • Start with the general concept of Python, such as what it is and what it can do.
  • Learn how to install required software for Python programming.
  • Learn basic Python statements, such as print, input, data conversion, and if statements.
  • Practice Python coding.
  • Take pop quizzes to check knowledge understanding.
  • Write chatbot and math quiz programs.

After the course, the students will be able to:

  • Understand the general programming concept and process.
  • Understand what domains Python can be used.
  • Get comfortable with Visual Studio Code (Integrated Development Environment).
  • Understand Python fundamentals.
  • Ready for more advanced Python programming.

Who this course is for:

  • This course is for absolute beginners! It’s for everyone who wants to learn Python or who is scared of programming.

Course content

1 section • 13 lectures • 1h 59m total length

Implement Anomaly Detection AI algorithms with CloudShore

Using Artificial Intelligence for smart alerts – Part 1


  • Basic software development skills


Smart Alert is an AI-based platform that uses machine learning algorithms to analyze data and identify potential security threats. The system then sends alerts to users in real-time, providing them with the information they need to take action.

The machine learning algorithms used by Smart Alert are constantly evolving, as they learn from new data sets and experiences. This allows the system to become more accurate over time, and provides users with a more reliable service.

CloudShore course

CloudShore course is an online course that uses artificial intelligence to help you improve your alertness. The course includes a series of videos that will help you learn how to use AI to be more alert and responsive to your environment.

This training is an introduction to the new tool in the CloudShore Digital Workers platform. The contents focus on topics of Artificial Intelligence, Machine learning and some basic concepts for developers, project managers and sales professionals.

After the training, a student will understand the working principles of the smart alert tool and will be able to make use of its benefits.

This training is part of the CloudShore certification.

CloudShore University is an academic initiative from CloudShore. Created by Dr. Fernando Beker, is a comprehensive platform integrated with established universities to include courses about CloudShore in the university curricula.

Courses that start with code MRPA are valid credits for the IPIA Institute for its master’s degree in RPA.

Courses could take individually or in combination to get a CloudShore Certification.

Who this course is for:

  • People wishing to implement AI in their automation projects

Course content

5 sections • 5 lectures • 1h 53m total length

Learn basics about A.I. (Artificial Intelligence)

Explore history, development and advances in artificial intelligence and more recently in machine learning


  • No


Would you like to learn about artificial intelligence and machine learning? What it is, what is its history, how it can impact you and the world around us? If that is so, this is the right course you, so go ahead and enroll.

Artificial intelligence is any behavior by the machine that is considered intelligent by humans. People have been dreaming, writing myths and stories about intelligent machines for millennia. In the past 70 years artificial intelligence passed a long journey from being coined to one of the main drivers of the new industrial revolution. AI and automation is changing the world and industries in the pace like never before. The advances that were made in this field are helping inventing new cures, having knowledge of the world at our fingertips and being wealthier then ever in history. However, there are some dangers of ever increasing inequality and Matrix or Terminator like scenarios.

This course will help you understand what AI is, how it developed through history. It will also help you critically think about the achievements and dangers of the AI in the future. We will examine how the rise of AI is touching every industry and what should businesses do to adapt and prepare.

This course is not looking at algorithms and programming, but it is rather aimed at non-experts and non-computer scientist who want to understand the types and impacts of AI on their everyday or their businesses.

The course contains combination of video lectures, and complementary reading materials as well as a list of recommended documentaries that will help you better understand artificial intelligence.

The course is free and therefore there is nothing preventing you to enroll and start learning.

Who this course is for:

  • Beginners who are curious about artificial intelligence and machine learning
  • People who heard these buzz words in the media and want to learn more about them
  • Students of life who want to develop and improve their overall knowledge

Course content

7 sections • 7 lectures • 1h 22m total length

What is ChatGPT? AI technology sends schools scrambling to preserve learning

Not even two months after its creation, a new artificial intelligence (AI) technology called ChatGPT is getting banned from schools and stirring controversy among educators. 

ChatGPT, a free and easy-to-use AI search tool, hit the ground running when it was launched to the public in November. A user types in a question and ChatGPT spits back out an easily understandable answer in an essay format.

Although a huge advancement in the technology field, educators and school systems must grapple with the new tool and the challenges it introduces.

“While the tool may be able to provide quick and easy answers to questions, it does not build critical-thinking and problem-solving skills, which are essential for academic and lifelong success,” Jenna Lyle, a spokesperson for New York City’s Department of Education, said.

New York City and Seattle public schools have banned the use of ChatGPT from their devices and networks, citing concerns about cheating and a negative impact on learning.

How ChatGPT became popular so quickly

Adam Conner, vice president for technology Policy at the Center for American Progress, said ChatGPT became so popular quickly because it is one of the first AI technologies of its kind to be available to the public in a way the public can understand it.

“What is different about GPT is that it is generative, that it creates the kind of outputs in ways that normal human beings understand as opposed to [the technology] just kind of outputting code or data” that only a subset of the population understands, Conner said. 

Unlike other search engines, such as Google, ChatGPT can be conversational, giving human-like responses and dialogue with a user. A user can ask ChatGPT to create a resignation letter, discussion prompts for classes and even tests for students. 

Jim Chilton, CTO of Cengage Group, an education technology company, says ChatGPT can be thought of as a “virtual best friend.”

“I did this with a calculus example, ‘generate me a calculus final exam.’ Not only did it generate it, but it also was able to answer each of the problems that it gave me. It explained step by step how it solved the calculus problem, reminding me of the principles as you went through to solve the problem.”

Cheating and learning concerns

What makes ChatGPT a challenge for educators is the AI technology comes up with unique wording for answers to the same question.

For example, when asking ChatGPT “What is an apple?”, one response begins, “An apple is a fruit that grows on a tree in the rose family, and is typically round and red, green, or yellow in color.” When asked the same question again, ChatGPT starts, “An apple is a pomaceous fruit, meaning it is produced by a deciduous tree in the rose family, cultivars of the species Malus domestica.”

These varying answers, which may all be correct, make it supremely difficult for an educator to discern whether a student used ChatGPT to write an assigned essay. 

In a statement given to The Hill, an OpenAI spokesperson said the company is already working with educators to address their concerns about ChatGPT.

“We don’t want ChatGPT to be used for misleading purposes in schools or anywhere else, so we’re already developing mitigations to help anyone identify text generated by that system. We look forward to working with educators on useful solutions, and other ways to help teachers and students benefit from artificial intelligence,” the spokesperson said.

While technologies continue to be created to catch plagiarism or cheating with AI, an arguably bigger concern is students using ChatGPT and not learning the material.

“It’s worrying that they’re not learning the research skills, the critical thinking skills. I think this would be the highest concern. The reason why we have them write these papers isn’t for them to write papers. It’s to really build those skills around thinking,” Sean Glantz, a regional chapter support coordinator for the Computer Science Teachers Association (CSTA), said of students. 

ChatGPT isn’t always right

ChatGPT is a machine learning model, meaning it improves with increased interaction with users on the platform. 

ChatGPT evolves with human interactions, with its creators saying this “dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises and reject inappropriate requests.”

As it learns, it can produce incorrect information. While a concern in some ways, this can actually be a benefit to teachers. 

Glantz, who is also a high school computer science teacher in California, says the incorrect information ChatGPT gives may help teach students to fact-check statements and learn more about the technology they are using. 

“When this thing gives us an incredibly convincing answer, and it’s totally wrong, well, ‘How did it arrive at that?’ That provides an opportunity to get into a discussion around what is the language learning model? What is artificial intelligence, right? What is machine learning?” Glantz said.

Because ChatGPT is a language learning model, the errors are also a sign that the technology is working as it should.

It is “validation of the technology and its current maturity state, and I think we will get you to see it get smarter over time, particularly as it learns and gets more material, more information, more facts for you to build its intelligence upon,” Chilton said.

Are the schools’ bans useful?

While some believe there is merit in a ban perhaps temporarily due to rapid use of ChatGPT among students, experts and teachers say the bans do not seem useful or equitable in the long term. 

Although Conner said he does believe the bans on ChatGPT have “sort of a purpose,” he said, “everybody knows it’s not a universal solution.”

One major issue with the bans, Glantz said, is “equity and access.”

When a school bans ChatGPT, they can only enforce it on school computers and WiFi. While this works for students who don’t have access to technology outside of school, many students have personal devices at home they can use to access the AI technology.

“The students that are most impacted when a piece of software like ChatGPT is banned on school computers and school WiFi, that affects the kids that only have access to technology when they’re at school, using school technology,” Glantz said.

Glantz said he has seen some students go as far as to use a WiFi hotspot in school to get around the ban.

Teaching students how to use ChatGPT is also important because this type of technology could be important for jobs in the future, so “making sure that we’re giving the students those skill sets to leverage technology is going to be really important,” Glantz said.

Maneuvering around or with ChatGPT may be the beginning of figuring out the relationship between schools and AI technology.

“The decisions going forward with how to address ChatGPT and AI in schools will have to be a responsibility that falls on the company, educators, parents and administrators,” according to Conner.