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- What is Business Analysis?
- Business Analysis Planning and Monitoring
- Requirements Elicitation – Gathering Information
- Requirements Management and Communication – Defining the process
- Enterprise Analysis – Defining the problem
- Requirements Analysis and Documentation – Defining the Solution Model
- Solution Assessment and Validation – Supporting the Balance of the Product Life Cycle
- Underlying Competencies for BA – soft skills
- Techniques for Requirement gathering process
- UML modelling and prototyping (Rational Rose, Visio, Erwin, Visual paradigm, Enterprise Architect).
- Project management (procurement management, Risk management, proposal writing).
- SDLC (Traditional methodologies and Agile methodologies) models, Quality standards (ISO, CMMI) and Testing (Manual and Automation).
- Different domains introductions (eg Telecom, Banking, E-Gov, Travel and hospitality, Health care, BPO, Engineering services).
Introduction to IIBA Certification
- Overview of certification process & requirements
- BABOK® Framework
- Knowledge Areas
Business Analysis Planning & Monitoring
- Overview, Inputs and Outputs
- Planning the Requirements Approach
- Identifying and Analysing Stakeholders
- Deciding how Requirements will be Managed and Traced
- Estimating BA Activities
- Planning of BA Communications
- Determining Requirements Metrics for Monitoring and Reporting
- Techniques for Planning
Requirements Elicitation
- Overview, Inputs and Outputs
- Prepare for Elicitation
- Conduct Elicitation Activity
- Document Elicitation Results
- Confirm Elicitation Results
- Techniques for Elicitation
Requirements Management and Communication
- Overview, Inputs and Outputs
- Manage Solution Scope and Requirements
- Manage Requirements Traceability
- Maintain Requirements for Re-Use
- Prepare Requirements Package
- Communicate Requirements
- Techniques for Requirements Management and Communication
Enterprise Analysis
- Overview, Inputs and Outputs
- Define Business Need
- Assess Capability Gaps
- Determine Solution Approach
- Define Solution Scope
- Define Business Case
- Techniques for Enterprise Analysis
Requirements Analysis
- Overview, Inputs and Outputs
- Prioritise Requirements
- Organize Requirements
- Specify and Model Requirements
- Define Assumptions and Constraints
- Verify Requirements
- Validate Requirements
- Techniques for Analysis
Solution Assessment and Validation
- Overview, Inputs and Outputs
- Assess Proposed Solution
- Allocate Requirements
- Assess Organizational Readiness
- Define Transition Requirements
- Validate Solution
- Evaluate Solution Performance
- Techniques for Solution Assessment and Validation
Underlying Competencies
- Analytical Thinking and Problem Solving
- Behavioural Characteristics
- Business Knowledge
- Communication Skills
- Interaction Skills
- Software Applications
