Computer Engineering – Level 1 to 3 available – FREE course for Londoners


About Computer Engineering

Our Computer Engineering course is designed to prepares you to work in a technical support job or as a helpdesk operator. You will learn about monitoring and maintaining the computer systems and the networks in an organisation. It will prepare you for a role providing technical support directly to staff and customers.

You will learn about network planning and installation, installing and configuring computer systems & networks, cyber security, and diagnosing and solving hardware and software faults.

You will be taught by experienced teachers who will support you through your course and onto the next stage of your career. We also support you with employability, including opportunities to speak to industry professionals and access mentoring, volunteering and work experience.

Apply now to gain new skills, update your qualifications and move forward in your career.


  • Level 1 Computer Engineering Course Outline


Study Computer Engineering at ELATT at three levels:

Level 2 Award

  • Install, configure and maintain software: install, configure, use and maintain different types of software including the Microsoft Windows Operating System, applications and security software such as anti-virus and ad-blocking software, any many more
  • Testing ICT systems: learn how to ensure that hardware, software and the computer system as a whole are correctly set up and functioning using a variety of techniques
  • Technical fault diagnosis: use different techniques and tools to diagnose and fix various faults on a computer system

Level 2 Diploma

  • Customer support provision: learn how to log customer support requirements, record existing hardware and software resources, and identify customer needs in the IT industry
  • Install and configure ICT equipment and operating systems: install and configure ICT equipment and hardware on a system, as well installing and configuring Microsoft Windows
  • Install, configure and test ICT networks: identify the different types of network used today, the hardware and software needed to set up networks and the protocols used to help keep networks running smoothly
  • ICT fundamentals:: introducing you to computer hardware and software, operating systems, networking concepts, mobile devices, IT security and the troubleshooting skills necessary to work as a technician in the field of IT

Level 3 Diploma

  • Customer support provision for the ICT professional: provide technical customer support and gather feedback from customers, and understand the processes involved in improving the way in which customers use networked ICT systems
  • Network management and security: learn the principles of network design, performance and management, the principles of network security, and perform network security functions such as learning protocols that manage and control network traffic
  • ICT systems and network management: control the operation of IT systems (stand-alone, peer-to-peer, client server wireless LAN), and gain knowledge of wide area, metropolitan and global networks and routine maintenance schedules such as Backup
  • Securing ICT systems and networks: identify and mitigate risk, provide infrastructure, application, operational and information security and apply security controls to maintain confidentiality, integrity and availability of a computer network, such as enabling firewalls and blocking ports
  • Install and configure a server: maintain, troubleshoot and support server hardware and software technologies, using Windows Server 2016
  • Word processing software: learn the features and functions of Microsoft Word to produce diverse documents that incorporate a range of tools and features within the software
  • IT security fundamentals: gain an understanding of Security Layers, Operating System Security, Network Security and Security Software to ensure operating system security


Entry requirements

  • Basic computing knowledge or at the level one below your intended course
  • Literacy – Level 1

Career path

Career potential

Your career options include IT service engineer (installing and repairing computer systems/equipment) and IT support technician (who diagnose and solve software and hardware problems for computer users).

IT service engineers can earn up to £30,000 per year with experience.

Apply now to gain new skills, update your qualifications and move forward in your career.

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